Privacy Policy

Introduction

Sweets by J Bakery ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sweetsbyjbakery.com and use our services.

We are a home-based bakery located in Orange County, California, and we comply with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

Information We Collect

Information You Provide

When you submit a quote request or contact form, we collect:

• Name
• Email address
• Phone number
• Event date and type
• Order details and preferences
• Inspiration images you upload
• Any additional information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information through Google Analytics, including:

• IP address (anonymized)
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website
• General geographic location (city/region level)

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Process and fulfill your orders
• Communicate with you about your orders
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations

Third-Party Services

We use the following third-party services to operate our website:

• Google Analytics - For website analytics and understanding how visitors use our site.Google Privacy Policy
• Resend - For sending emails when you submit a quote request or contact form.Resend Privacy Policy
• Uploadthing - For storing inspiration images you upload with your quote requests.Uploadthing Privacy Policy
• Vercel - For hosting our website.Vercel Privacy Policy

Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control cookies through your browser settings. If you disable cookies, some features of our website may not function properly.

Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Quote request information is typically retained for up to 2 years to help us serve you better for future orders.

Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

• Right to Know - You can request information about the personal data we have collected about you, including the categories of data, sources, purposes, and third parties with whom we share it.
• Right to Delete - You can request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out - You have the right to opt out of the sale of your personal information. Note: We do not sell your personal information.
• Right to Non-Discrimination - We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at orders@sweetsbyjbakery.com. We will respond to your request within 45 days.

Do Not Sell My Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. The third-party services listed above are used solely to operate our website and fulfill your orders.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.